B&B HOTEL Saint-Quentin

This hotel is in a great location for a stop over on the way to / from Calais. It's functional, comfy and clean. My exceptional rating is swayed by one of the staff, Carole who went above and beyond to reunite my daughter with the teddy she left when we rushed out to make our Eurostar. She is the epitome of fantastic customer service, reassuring us when we called on the way to Calais that her team would look for the bear and then messaging us when it was found for contact details so it could be posted home. My daughter was so happy to be reunited and we are really grateful, you've converted another generation to B&B hotels!!

Easy access from the autoroute for our journey. Room and bathroom were clean and adequate. Breakfast was good with plenty of choice. The self-check in was easy to use - even us pensioners could manage it! After a long day travelling it was refreshing that the hotel had a vending machine for teas, coffees, soups and snacks. There were various restaurants available in the immediate vicinity.

I arrived to find a family using the auto check in screen, I spoke with them and then I checked in. No issues other than the print out for the code/room numbers wasn’t working. Took picture of screen at the end so no drama. Room and facilities was expected, clean and comfortable, air conditioning worked a treat. Location is ideal for the run to the tunnel with plenty of choice of eating within walking distance. Parking is secure with an electronic gate out of sight from the road.

The receptionist was friendly and helpful, the room was clean and tidy, ideal for our needs. In terms of location, it was a few minutes from the autoroute, a supermarket petrol station is nearby and there are restaurants within easy walking distance - The Crocodile is good value and the food is excellent. Calais is less than 120 miles away.

Clean and comfortable. Very convenient off the motorway with plenty of parking. There's an awesome craft beer bar next door and a new bakery just opened across the road. The building outside looks a bit grubby but inside was spotless. Excellent price.